28970 Hopkins St, Ste B, Hayward, CA 94545
hours: mon-sat 10am-6pm, sun 11am-5pm
Does your website list everything you carry?
Due to the high volume of inventory and variability of our products, we currently do not list our products online. Please contact us to find out if we have a certain product in stock.
How are your products different from other retail stores?
Costless Brand Names is a wholesale and retail merchandise outlet store. We specialize in buying brand new, overstock, demo, closeout and liquidated inventory. We stock televisions, electronics, food, home appliances, furniture, clothes, household products and more! Since we contract to buy inventory in bulk at a reduced price, we are able to pass on the savings to our customers.
What is your return policy?
All returns (includes refund/exchange) must be accompanied by a receipt. Return policy: 14 days return for any defective electronics; no return on non-electronic items (including but not limited to food, accessories, household items, reduced price items, etc). Exception: Clothes may be returned for exchange only. Non-electronic items that are unknowingly defective at time of purchase may be returned within 14 days. Warranty: In addition to 14 days return for defective televisions, all televisions carry a Costless Brand Names 30 day limited warranty. 15% restocking fee applies to returned open-box televisions.
Do your products carry warranty?
All products carries standard manufacturer warranty. Please keep your receipt for proof of purchase. Televisions carry standard manufacturer warranty and has a 30 day Costless Brand Names warranty and if defective, can be returned to Costless Brand Names for a replacement. CPS (Consumer Priority Service) Warranty purchased through Costless Brand Names is an extended warranty service. CPS Warranty is an in-home third party service and takes effect after the manufacturer warranty.
Can I purchase over the phone?
Currently, our order system does not provide us with the efficiency to provide over the phone orders. However, we can work with you to make an over the phone order on a situational basis. You can also visit our store to make a purchase as well as visit our Costless Brand Names Online eBay Store.
2380 S 10th st, san jose, ca 95112
NEW HOURS: Mon-Sat 10am-6pm, Sun 11am-5pm